You have a right to provide feedback, ask questions or complain without it affecting the way you’re treated.
If you are not satisfied with our service, wish to provide a compliment, comment or suggestion please contact us. We take complaints seriously and aim to resolve them quickly and fairly.
You can provide feedback using any of the following methods:
- Email your feedback to email@example.com
- Phone us on 1300 885 493
- Complete our Feedback Form. A Feedback form can be requested from our reception staff.
Please contact the NDIA if:
- your complaint is about the National Disability Insurance Scheme (NDIS) itself
- your complaint is about a decision made by the National Disability Insurance Agency (NDIA).